Contents
Cirrus Link Resources
Cirrus Link Website
Contact Us (Sales/Support)
Forum
Cirrus Link Modules Docs for Ignition 7.9.x
Inductive Resources
Ignition User Manual
Knowledge Base Articles
Inductive University
Forum
AWS IoT has a message size limit of 128KB and will disconnect the client if it receives a message that exceeds this limit.
As a result, messages published from MQTT Transmission or MQTT Engine that exceed the limit can cause connection to the broker to oscillate.
The two likely causes of large messages are:
Review the How can I reduce the message size published by MQTT Transmission tutorial for steps to reduce the published message size.
If the troubleshooting tips did not help you resolve your issues, please open a ticket with Support making sure to include the MQTT Engine or MQTT Transmission logs as appropriate.
From the Ignition Logs view, select the Download icon to download a copy of the system-name.idb file to your local file system. You will need to compress (zip, 7z or rar) this file before sending to Support.
Additional Resources