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I have data that is toggling between stale and healthy at my subscribing MQTT Client.

I created a Transmitter but my MQTT Transmission module does not show connections to my MQTT Server.

I made a update to a UDT and now my data is now longer reporting.

I have Ignition QualityCodes in Cirrus Link module payloads that are not listed in the Ignition documentation.

I deleted my MQTT Engine tags and lost all alarm and history configuration



Unable to Resolve?

If the troubleshooting tips did not help you resolve your issues, please open a ticket with Support making sure to include the MQTT Transmission, MQTT Engine and MQTT Distributor logs as appropriate.  

From the Ignition Logs view, select the Download icon to download a copy of the system-name.idb file to your local file system. You will need to compress (zip, 7z or rar) this file before sending to Support.



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