The ABB Total Flow application maintains a record counter for the Alarm Log Records, Event Records, Periodic History Records and Daily History Records.

You can recover a lost ABB record by resetting the record counter to allow the application to pull all records starting from the earliest record available in the flow computer.

To reset a record counter:

• Open ABB device configuration and set the scan rate for the required Record (under the ‘Records’ category) to -1
• Open the Totalflow Applications panel for this device connection and disable all Totalflow applications.
• Re-enable required Totalflow applications in the Totalflow Applications panel.
• Open ABB device configuration and set the scan rate back to required value.