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When upgrading a Customer-Hosted Floating license — for example, changing feature flags or adding seats — you must uninstall the previous license from your FLS before installing the new one. If both are installed at once, your FLS will count seats twice.

1. Contact Cirrus Link Support to  to request the upgrade. Provide your existing license key and the changes you need.
2. Cirrus Link will issue a new usage hash for your existing FLS hostname and fingerprint.
3. Once you receive the new usage hash:
   1. Log in to your FLS admin UI.
   2. Uninstall the previous license from the license grid.
   3. Install the new license using the usage hash from Cirrus Link.
4. On each Chariot instance, click Reactivate on the License page to pick up the updated features without restarting Chariot.

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